Your Local, Trusted Marketing Agency

Helping Hitchin businesses cut through the confusion of social media and marketing
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About Us

Established in 2020, Charlie Puffin Digital takes the confusion out of social media.

Agencies for social media should have a simple process. We believe that social media is key to helping small businesses achieve their potential and work with business owners to create bespoke social media strategies that elevate their online presence and deliver real-world results.

With Many Happy Clients

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Keeping all your marketing in one place

We work with a wide range of businesses, from hair salons to construction companies to legal firms.

Social media is key to helping businesses unlock their potential – but a lot of the time, business owners are too busy to keep on top of it.

Our Process

Discovery call

Our Discovery Call is a free, no‑pressure conversation where we learn what makes your business unique so we can offer simple, collaborative, and tailored support that gives you clarity and a strong foundation for the next steps.

Audit

After the Discovery Call, we review your current activity in detail to identify strengths, opportunities, and areas for improvement, giving you clear insights that help shape a focused, authentic, and strategic foundation for your next steps.

Strategy

Using the insights gathered, we create a tailored, data‑led strategy that aligns with your brand, goals, and long‑term ambitions, giving you a focused and achievable roadmap for meaningful growth.

Get The Ball Rolling

Once the audit is complete, we walk you through the key findings and opportunities before working together to build the foundations of a tailored, focused strategy that transforms insight into clear direction and forward momentum for your business.

Digital Dashboard

Our monthly dashboards turn your day‑to‑day activity into clear, easy‑to‑understand insights, giving you a complete view of performance across key areas and helping you make informed, confident decisions that strengthen your strategy and support long‑term growth.

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Let's Talk

Contact us today to find out how we can benefit your business. We look forward to hearing from you and helping you achieve your goals!