Your Local, Trusted Marketing Agency
Helping Hitchin businesses cut through the confusion of social media and marketing
About Us
Established in 2020, Charlie Puffin Digital takes the confusion out of social media.
Agencies for social media should have a simple process. We believe that social media is key to helping small businesses achieve their potential and work with business owners to create bespoke social media strategies that elevate their online presence and deliver real-world results.
With Many Happy Clients
Keeping all your marketing in one place
We work with a wide range of businesses, from hair salons to construction companies to legal firms.
Social media is key to helping businesses unlock their potential – but a lot of the time, business owners are too busy to keep on top of it.
- Quality Service
- Remarkable Support
- Expert Team
Our Process
Discovery call
Our Discovery Call is a free, no‑pressure conversation where we learn what makes your business unique so we can offer simple, collaborative, and tailored support that gives you clarity and a strong foundation for the next steps.
Audit
After the Discovery Call, we review your current activity in detail to identify strengths, opportunities, and areas for improvement, giving you clear insights that help shape a focused, authentic, and strategic foundation for your next steps.
Strategy
Using the insights gathered, we create a tailored, data‑led strategy that aligns with your brand, goals, and long‑term ambitions, giving you a focused and achievable roadmap for meaningful growth.
Get The Ball Rolling
Once the audit is complete, we walk you through the key findings and opportunities before working together to build the foundations of a tailored, focused strategy that transforms insight into clear direction and forward momentum for your business.
Digital Dashboard
Our monthly dashboards turn your day‑to‑day activity into clear, easy‑to‑understand insights, giving you a complete view of performance across key areas and helping you make informed, confident decisions that strengthen your strategy and support long‑term growth.
Reviews
Posted on Google Aaron NooneTrustindex verifies that the original source of the review is Google. I've worked with Charlie Puffin for years and they are fantastic! Their ability to convert ideas or information in to presentable form is brilliant. They're organised, efficient and pro-active solution finders - Highly recommend.Posted on Google Damien GraftonTrustindex verifies that the original source of the review is Google. Charlie Puffin have been helping me with my social media content since November 2023 and are helping me grow my business.Posted on Google Rory AlbonTrustindex verifies that the original source of the review is Google. It's been great to work with Eliza and Chloe over the last few months on our journey to start using paid LinkedIn adverts. The pair have done a great job in helping us define our demographic and make the most of our relatively small budget for the biggest impact. I'm looking forward to continue to work with them in the future.Posted on Google Martin HildredTrustindex verifies that the original source of the review is Google. Charlie Puffin are a pleasure to work with. A real asset to our company.Posted on Google AnonymousTrustindex verifies that the original source of the review is Google. We find Dan and Chloe to be very personable people to work with and they are extremely organised with our marketing campaigns. All our social media is now highly structured but at the same time Dan and Chloe are able to be flexible and make changes as and when different scenarios arise. We highly recommend Charlie Puffin Digital.Posted on Google Annabel HarperTrustindex verifies that the original source of the review is Google. Charlie Puffin have been supporting me with my social media marketing plans. They have been extremely effective and professional. They understand me and my business and really 'get' my objectives, adding ideas and depth. It's made such a difference. Highly recommended!
Let's Talk
Contact us today to find out how we can benefit your business. We look forward to hearing from you and helping you achieve your goals!